Janina Fagerlund

Sustainable Service Design

I turn abstract strategies into tangible and sustainable action.

When you have a direction that needs an idea or an idea, that needs both clarification and validation I have the tools and passion to help you. My 10+ years in consulting or service design have thought me to quickly identify the ways of working in order to go forward.

These are the most common practices that have helped my clients:

Stakeholder interviews
Customer interviews
Ideation or prioritisation workshops

End results:

Clarified concept with roadmap
Prototype of a digital service
Workflow or a process

I do this together with strategists, product teams or both.

I also offer sustainability trainings for designers.